SEP for Social Security Phone Challenges

Beginning on January 1, 2022, the Social Security Administration has experienced problems with its phone system. This issue has resulted in beneficiaries not being able to enroll in Medicare Part and Part B in the timeframe required for enrollment.

For those of your clients who turn 65 this year, they may qualify for a special enrollment period, and will have the late enrollment penalties waived if:

  • They’re eligible to sign up for Medicare between January 1, 2022, and December 30, 2022, and were unable to because of the problems with the Social Security phone system.
  • They haven’t signed up for Medicare yet.

For more information, please visit the Medicare website and the Social Security website.